---
title: Print workplace cases
description: Print case details along with associated services or service items to support effective case management and resolution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-case-management/print-workplace-cases.html
release: australia
product: Workplace Case Management
classification: workplace-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage, Workplace Case Management, Workplace Service Delivery, Employee Service Management]
---

# Print workplace cases

Print case details along with associated services or service items to support effective case management and resolution.

## Before you begin

Role required: sn\_wsd\_case.case\_reader, sn\_wsd\_case.case\_writer, sn\_wsd\_case.workplace\_agent

## About this task

As a case admin, you can view a case report that includes reservation details, services, and other relevant information. You can also configure the Workplace Case, Workplace Reservation, and Workplace Task document templates as required. For more information, see [Configuring Document Templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/set-up-doc-temp.md).

**Note:** Enable the Print case feature by installing the Document Templates plugin.

## Procedure

1.  Navigate to **All** > **Workplace Case Management** > **Workplace Cases**.

2.  Select any of the following options to view workplace cases:

    -   **Assigned to me**: Select this option to view workplace cases assigned to you.
    -   **Assigned to my group**: Select this option to view workplace cases assigned to your group.
    -   **Open**: Select this option to view open workplace cases.
    -   **Open-unassigned**: Select this option to view open but unassigned workplace cases.
    -   **Closed**: Select this option to view closed workplace cases.
    -   **All**: Select this option to view the workplace cases.
3.  View all the workplace cases by selecting **All**.

4.  View the details by selecting any workplace case.

5.  Select **Print case**.

    The downloaded document displays the workplace case and the associated child case details.

    **Note:** The **Print case** button is visible to users with the sn\_wsd\_case.case\_reader role only.


**Parent Topic:**[Managing Workplace cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/manage-workplace-cases.md)

**Related topics**  


[View and track workplace cases]()

[View emergency maintenance case details]()

[View change event reservation case details]()

[Managing print cases]()