---
title: Kiosk Indoor Mapping
description: Enhance visitor and employee experiences by providing indoor maps in kiosks across your workplace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-central/kiosk-indoor-mapping.html
release: australia
product: Workplace Central
classification: workplace-central
topic_type: concept
last_updated: "2026-03-25"
reading_time_minutes: 2
breadcrumb: [Explore, Workplace Central, Workplace Service Delivery, Employee Service Management]
---

# Kiosk Indoor Mapping

Enhance visitor and employee experiences by providing indoor maps in kiosks across your workplace.

## Kiosk Indoor Mapping overview

Kiosk Indoor Mapping provides a workspace experience to configure the maps for kiosks.

As a kiosk admin, you can do the following:

-   Configure a map for a kiosk.
-   Link a kiosk with an existing map.
-   Customize elements to be used by the kiosk users.
    -   Neighborhoods
    -   Space bookings
    -   Space assignments
    -   Space filters
    -   Wayfinding
    -   Reservation and occupancy data
    -   Ability to raise a case

As a kiosk user, you can do the following:

-   View the map and your location on the map
-   Search for a place on the map
-   Filter spaces based on permanent seat assignment, occupancy data, and other criteria enabled by the admin
-   Select a space and view the space details
-   Get directions from the kiosk to a space
-   Book and raise a workplace case

## Accessing Kiosk Indoor Mapping

You must install the following plugins to use the Kiosk Indoor Mapping module.

-   Workplace Central
-   Workplace Services Kiosk
-   Workplace Indoor Mapping

You can install the plugins from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). You can also visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information of all the released apps, see the [ServiceNow Store release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

To access the Kiosk Indoor Mapping module, navigate to **All** > **Workplace Central**, then select the **Kiosk Indoor Mapping** module in the workspace.

\[Omitted image "kiosk-indoor-mapping-dashboard.png"\] Alt text: Kiosk Indoor Mapping Module on Workplace Central. Kiosk indoor mapping configurations list and Features configurations list are displayed.

**Parent Topic:**[Explore Workplace Central](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-central/workplace-central.md)

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[Space Optimization]()

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[Schedule Planning]()

[Space assistance]()

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[Case management]()