--- title: Components installed with Workplace Concierge description: Several types of components are installed with activation of the Workplace Concierge application, including tables, user roles, and business rules. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-concierge/components-installed-with-workplace-concierge.html release: australia product: Workplace Concierge classification: workplace-concierge topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Workplace Concierge - Components, Workplace Concierge, Workplace Service Delivery, Employee Service Management] --- # Components installed with Workplace Concierge Several types of components are installed with activation of the Workplace Concierge application, including tables, user roles, and business rules. **Note:** The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md). ## Roles installed with Workplace Concierge |Role title \[name\]|Description|Contains roles| |-------------------|-----------|--------------| |sn\_wsd\_concierge.admin|Has complete access to the application.|sn\_wsd\_core.profile\_writer| ## Tables installed with Workplace Concierge

Table	Description
Employee Presence Routine\[sn\_wsd\_concierge\_employee\_presence\_routine\]	Stores information about all the Employee Presence routines created in the application.
Employee Presence Exceptions	If the presence status is changed from In-office to Remote, a record is created in the Employee Presence Exceptions table \(All > Workplace Concierge > Employee Presence > Exceptions\). If the presence status is changed from "In-office or Remote" to "Visit another office," a record is created in the Employee Presence Exceptions table and Location column is updated with the building name for the In-office day. For more information, see [Manage workplace schedule and in-office presence using Workplace Service Delivery for Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-service-delivery-for-mobile/workplace-preference-schedule.md).

Table

Description

Employee Presence Routine\[sn\_wsd\_concierge\_employee\_presence\_routine\]

Stores information about all the Employee Presence routines created in the application.

Employee Presence Exceptions

If the presence status is changed from **In-office** to **Remote**, a record is created in the Employee Presence Exceptions table \(**All** > **Workplace Concierge** > **Employee Presence** > **Exceptions**\). If the presence status is changed from "**In-office** or **Remote**" to "**Visit another office**," a record is created in the Employee Presence Exceptions table and Location column is updated with the building name for the **In-office** day. For more information, see [Manage workplace schedule and in-office presence using Workplace Service Delivery for Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-service-delivery-for-mobile/workplace-preference-schedule.md).

**Parent Topic:**[Workplace Concierge - Components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/workplace-concierge-references.md) **Related topics** [Properties installed with Workplace Concierge]() [Insights installed with Workplace Concierge]()