---
title: Manage Workplace Concierge - Employee Presence
description: Manage Employee routines, collaborators, and exceptions. Monitor the routines, collaborators, and exceptions created by employees.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-concierge/manage-workplace-concierge.html
release: australia
product: Workplace Concierge
classification: workplace-concierge
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Workplace Concierge, Workplace Service Delivery, Employee Service Management]
---

# Manage Workplace Concierge - Employee Presence

Manage Employee routines, collaborators, and exceptions. Monitor the routines, collaborators, and exceptions created by employees.

-   **[View employee presence modules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/view-employee-routines-and-collaborators.md)**  
Track the routines and exceptionscreated by employees and the collaborators added by employees.
-   **[Create custom insights using Proactive Prompts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)**  
Use Proactive Prompts to create insight sections for the employee presence dashboard.

**Parent Topic:**[Workplace Concierge](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/workplace-concierge-feat.md)