---
title: Workplace Concierge
description: The Workplace Concierge application is a Workplace Service Delivery application designed to provide employees with real-time insights to optimize their workplace experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-concierge/workplace-concierge-feat.html
release: australia
product: Workplace Concierge
classification: workplace-concierge
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Workplace Service Delivery, Employee Service Management]
---

# Workplace Concierge

The Workplace Concierge application is a Workplace Service Delivery application designed to provide employees with real-time insights to optimize their workplace experience.

## Get started

<table id="table_qld_tw1_gvb" class="nav-card"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text: Learn about Workplace Concierge concepts and features.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/explore-workplace-concierge.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text: Install Workplace Concierge to get started.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/configure-workplace-concierge.md)

</td><td>

[Use\[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Use Workplace Concierge - Employee presence to enable employees to set routines.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/use-workplace-concierge.md)

</td></tr><tr><td>

[Manage \[Omitted image "bus-headset.svg"\] Alt text:Manage employee routines and collaborators.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/manage-workplace-concierge.md)

</td><td>

[Components \[Omitted image "bus-learn.svg"\] Alt text:Get details about the components installed and key features of Workplace Concierge.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/workplace-concierge-reference.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text: Get details about the forms and lists used in Workplace Concierge.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-concierge/workplace-concierge-reference.md)

</td></tr></tbody>
</table>