--- title: Managing Neighborhoods description: Neighborhoods are a group of spaces assigned to employees within an organization. A neighborhood can be located anywhere within the organizational structure. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-core/neighborhoods.html release: australia product: Workplace Core classification: workplace-core topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 6 breadcrumb: [Manage workplace safety activities, Workplace Core, Workplace Service Delivery, Employee Service Management] --- # Managing Neighborhoods Neighborhoods are a group of spaces assigned to employees within an organization. A neighborhood can be located anywhere within the organizational structure. Space admins and space planners can create a neighborhood and perform the following: - Assign multiple neighborhoods to employees. An employee can be assigned to a space in a neighborhood or to the neighborhood itself. For more information, see [Create a neighborhood for workplace users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/create-neighborhood.md). - Assign employees to a neighborhood using user assignment rules that can run on a schedule. For more information, see [Execute User Assignment Rules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/create-neighborhood.md). - You can also assign a user to a neighborhood from their workplace profile directly. Neighborhood assignments are applicable if **Neighborhood** is selected as the group by or view by option in a scenario or building overview. Location assignments are applicable for all other options. - Employees can reserve a space in a neighborhood if they're part of the neighborhood or if the neighborhood isn't restricted. - Add or remove spaces in a neighborhood. - Add or remove users from one neighborhood to another. - View and reserve neighborhood spaces using floor maps on the reservation portal. **Note:** Verify that you have installed Indoor Mapping and dependent plugins to view neighborhoods on a floor map. For more information, see [Configure Indoor Mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/indoor-mapping/configure-ind-mapping.md). Neighborhoods can be used for the following workplace requirements: - Scenario planning. For more information, see [Create a scenario](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown). - Reservation management: Employees can reserve neighborhood spaces using the reservation management portal. Space admins can restrict access to spaces in a neighborhood if the neighborhood is indicated as restricted or private. For more information, see [Create neighborhood reservations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/create-neighborhood-reservations.md). - Location directory: Employees can view spaces belonging to a neighborhood on the location directory. For more information [Manage workplace activities and services with Location directory](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown). - **[Create a neighborhood for workplace users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/create-neighborhood.md)** Create a neighborhood and assign users to available spaces in a neighborhood. Add or remove users in bulk and allocate available neighborhood spaces to users in a department, cost center, or group. - **[Add a user to the neighborhood](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/add-a-user-to-neighbourhood.md)** Assign one or more users to a neighborhood. Create a workplace profile and add the user directly. - **[Add or edit a neighborhood assignment of a workplace profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/add-a-user-to-the-neighbourhood-from-the-workplace-profile.md)** Add a user or edit a user's neighborhood assignment from their workplace profile directly. - **[Edit a user assignment of a neighborhood](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/edit-a-user-assignment-of-a-neighbourhood.md)** Edit an existing user's workplace profile assigned to the neighborhood. - **[Add or edit the workplace location of a user in the neighborhood](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/add-or-edit-the-workplace-location-of-a-user-in-the-neighbourhood.md)** Add a workplace location to a user assignment or update the existing workplace location of the user assignment. - **[View neighborhoods in Workplace Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/view-neighborhood-core.md)** View existing neighborhoods with assigned spaces and user allocation. **Parent Topic:**[Manage workplace safety activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/manage-wsd-activites.md) **Related topics** [Import your workspaces data from an Excel spreadsheet]() [Add a space type configuration]() [Configure a workplace card]() [Block a workplace location]() [Configure Workplace entity and entity types]() [Enable favorites option for Workplace Service Portal]() [Create a workplace performer criteria]() [Mapping employees to their designated workspaces]() [Assign the workplace user role to employees]() [Configuring shifts for your workplace]() [Managing workplace shifts that you own]() [Managing workplace reservations for employees]() [Setting and tracking arrivals at the workplace]() [Approve employee workplace reservation requests]() [Managing workplace tasks]() [Workplace knowledge management]() [QR code management]() [Location migration]() [View workplace service usage analytics with Usage Insights]()