---
title: Workplace services on the Employee Center portal
description: Avail workplace-related services using the Employee Center portal. The Employee Center portal is a unified portal that brings all the employee-related services at one place.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-core/workplace-services-on-employee-center.html
release: australia
product: Workplace Core
classification: workplace-core
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Workplace Safety Management, Workplace Core, Workplace Service Delivery, Employee Service Management]
---

# Workplace services on the Employee Center portal

Avail workplace-related services using the Employee Center portal. The Employee Center portal is a unified portal that brings all the employee-related services at one place.

The Employee Center portal allows employees to raise a workplace request for a department. The Employee Center portal enables you to request a workplace service available to you. Using the Content Taxonomy Framework, you can modify the base taxonomy - Employee to provide your workplace services as child topics.

To enable **Workplace services** menu option on the Employee Center portal, ensure that you have the following plugins and applications installed:

-   Employee Center plugin \(sn\_ex\_sp\). For more information, refer to: [Employee Center plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/install-plugins.md)
-   Employee Experience Taxonomy plugin \(sn\_ect\)
-   [Workplace Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-service-delivery/workplace-service-delivery-suite-landing-page.md) \(sn\_wsd\) suite with all the applications.

**Note:** Before you install the Workplace Service Delivery \(sn\_wsd\) plugin, ensure that you have the latest Employee Center plugin.

## Workplace Services on Employee Center

After you install the required plugins, the **Workplace Services** menu option appears on the Employee Center homepage. Select it to raise workplace service requests.

The **Workplace Services** option shows the list of following workplace services:

-   **Furniture and Supplies**: Request a furniture or an equipment for your workplace or any meeting.
-   **Events**: Register a guest or a co-worker for a visit or for an upcoming event.
-   **Site safety**: Raise workplace-related requests such as general reservation and shift-based reservation. View the location directory, add a shift or a task. Schedule your arrival.
-   **Maintenance**: Raise a request to change your office setup or for any general inquiry. Add a planned task definition.

## Enabling Workplace services on the Employee Center portal

The base taxonomy - Employee, is installed when you install the Employee Experience Taxonomy plugin. Complete the following tasks to enable Workplace services on the Employee Center portal:

-   Customize the taxonomy. First, copy the base taxonomy and then make the required changes.
-   Create the content, such as [Create a workplace service record producer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/wsd-create-record-producer.md) or [Knowledge base article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/create-workplace-kb-article-wsd.md).
-   Associate the content to the taxonomy.

**Parent Topic:**[Workplace Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-core/workplace-service-delivery-overview.md)

**Related topics**  


[Workplace Service Portal]()

[Virtual Agent for Workplace Service Delivery]()

[Setting up Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-emp-center.md)

[Unified taxonomy for Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/config-taxonomy.md)

[Create a topic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/create-topics-for-taxonomy.md)