--- title: Create a multi-day reservation description: Workplace users can now reserve a space covering multiple days. Employees can reserve a space that spans across multiple days. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-reservation-management/create-multi-day-reservation.html release: australia product: Workplace Reservation Management classification: workplace-reservation-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 30 breadcrumb: [Reserve workplace items, Workplace Reservation Management, Workplace Service Delivery, Employee Service Management] --- # Create a multi-day reservation Workplace users can now reserve a space covering multiple days. Employees can reserve a space that spans across multiple days. ## Before you begin Multi-day reservations can be made when **Max days for multi-day** Reservable Module property value is set in the Reservable module configuration. Default value of this property is set to 1. If the value for **Max days for multi-day** property is set to 1, then it will be considered a single day reservation and multi-day reservation will not be allowed. If the **Max days for multi-day** value is more than 1, the **All day** or single day reservation option is disabled on the reservation portal. For more information, see [Configure a reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/config-reservable-module.md). This property is dependent on the **Max days in future** value. If the value of **Max days for multi-day** is more than **Max days in future** Reservable Module property, application will show a validation error and will not create a multi-day reservation. Role required: sn\_wsd\_core.workplace\_user ## Procedure 1. Select any of the following context menu navigation options to make a multi-day.
| Location | Steps |
|---|---|
| **Application navigation filter** | Navigate to **All** > **Workplace Reservation Management** > **Portal** > **New Reservation**. |
| **From Employee Center Portal** | - Navigate to **All** > **Self-Service** > **Employee Center**. - On the Employee Center portal, select **Workplace Services** > **Browse Workplace Services**. - Select the **New general reservation** card. Make a reservation portal page opens for you to make workplace reservations. - Another way to make reservation is to use chat icon. On the home page, select the chat icon \(\[Omitted image "chat-icon.png"\] Alt text: Chat icon.\). To make a reservation, enter your question or select **Show Me Everything** to select from the list of available options. |
| Field Name | Description |
|---|---|
| Building | Name of the building for a selected campus. Select a building from the list. For example, Demo Campus.The building names and location names are alphabetically sorted or sorted according to the **Order** that you have configured on the Buildings and Regions tables. When a sort **Order** is configured for a building or region, the building names and locations are sorted accordingly. If the sorting **Order** value isn’t specified for an item, the items are listed on top of the list \(ascending order\), and sorted alphabetically. The building names and location names are alphabetically sorted based on the label name. For example Building A, Building B, and so on. |
| Floor | Floor of a building where you want to make a reservation.The floor names are either alphabetically sorted or the values are sorted based on the indicated sort order. You can configure the sort **Order** in the Floors table. If the sorting **Order** value is not specified for an item, then the items are listed on top of the list \(ascending order\), and then, sorted alphabetically. The Floor names are alphabetically sorted based on the names and labels. |
| From**Note:** The time directive fields \(From, time, To\) are also available on the MESP \(Mobile Employee Service Portal\) on the Now Mobile app. | Start date of your reservation.- Employees can't select a date and create a reservation if the start date exceeds the Max days in future Reservable module value. Thisn’t value is configured on the Reservable module by your administrator. For more information, see [Configure a reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/config-reservable-module.md). When the Max days in future value is configured by your administrator, you can’t select a date past the max allowed date. The dates in the calendar date picker are inactive for dates that are too far in future. **Note:** If the Max days in future value isn’t configured, the date selection isn’t restricted. Date selection is based on the Max number of occurrences value. For more information, see [Configure a reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/config-reservable-module.md). - If you enter an invalid date which is greater than what is specified in the **Max days in future** value, the application resets the date to the current date. |
| Time | Start time when the reservation begins. Employees can select time using the drop-down list or by entering the time in the field. The time increment value depends on the value set by your administrator. Default reservation time duration available for selection is 30 minutes.The **time\_picker\_interval\_size** property for reservation start time and reservation end time is configured using the Service Portal Widget instances. The start time field increment value depends on the value set in the **time\_picker\_interval\_size**. Default reservation time increment value duration is 30 minutes. **Note:** You can’t select a date that occurs in the past. The time for a selected location depends on the building time zone. |
| To | End date of your reservation. Select a number of days or dates on the calendar to make a multi-day reservation.Employees can't select a date and create a reservation when the End date exceeds the Max days in future value. The Max days in future value specifies the maximum number of the days in the future up to which the Reservable module can be reserved. **Note:** In the case of a single day reservation, option to enter the end date isn’t available. If you enter an invalid date which is greater than what is specified in the **Max days in future** value, the application resets the date to the current date. **Note:** If the **Max days in future** value isn’t enabled, then the date selection isn’t restricted and is based on the **Max number of occurrences** value configured in the Reservable module. For more information, see [Configure a reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/config-reservable-module.md). |
| Time | End time when you would stop using the workplace item. Employees can select the end time using the drop-down list or by entering the time in the field. The end time increment value depends on the value set by your administrator. Default reservation end time duration is 30 minutes. The **time\_picker\_interval\_size** property for reservation start time and reservation end time is configured using the Service Portal Widget instances. The start time and end time field increment value depends on the value set in the **time\_picker\_interval\_size**. Default reservation time increment value duration is 30 minutes. **Note:** You can’t select a date that occurs in the past. For example, If the start time is 09:00, you can select an end time after this duration. You can’t select a time before 09:00 on the same day. The time for a selected location depends on the building time zone. |
| Recurring | Option to reserve the workplace items on a recurring basis. Specify the number of days and the number of times that you want to repeat the reservation in a recurring series.For weekly reservations, select the days of the week for the reservation. The Recurring option is displayed based on the configuration that your admin has set. Also, if there are any recurring reservation conflicts, they’re auto-resolved if your admin has configured the same. Auto-resolve recurring conflicts</uicontrol> option is enabled on the Reservable module form. The application tries to auto-resolve recurring reservation conflicts. For more information, see [Auto-resolve recurring reservations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/recurring-reservations.md). **Note:** Adding extra services option isn’t available for Recurring reservations. |
| All day | Option to reserve the workplace item for an entire day or a single day. This option appears if your Workplace administrator has enabled the All day reservation setting on the selected **Type**. The start and end times of the reservation depend on the timings set by your organization. The **All day** option is also available on the Space details page. **Note:** The **All day** option's appearance depends on your administrator's configuration. If your admin has mandated all day reservation for a selected **Type**, the reservation is automatically made for the entire day. In case of All day you can only modify the Start date of the reservation. |
| Add another building | Reserve multiple workplace items spanning multiple buildings. The buildings time zones are different for a same date and time in a reservation.**Note:** This option is available if you have selected **Allow multiple reservations** check box on the **Reservable Module** > **Reservable Module Configuration** tab. For more information, see [Create multi-building reservations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/create-multi-building-reservation.md). |
| Field | Description |
|---|---|
| Reservation subject | Subject of your meeting. |
| Make all space details private | Option to make all the selected spaces as private.**Note:** The option is displayed based on the location privacy setup of the selected space\(s\). If you have selected multiple spaces, you can also specify your privacy preference for each space individually, using the **Mark space details private** below each space on the form. |
| Make space details private | Option to set the space details of the space as private.**Note:** The option is displayed based on the privacy setup of the space. |
| Make subject private | Option to mark the subject of the reservation as private. |
| Reserve these items together for the same person | Option to reserve all the workplaces for the same user. This option appears if you've selected multiple workplace items for reservation. |
| Add a virtual meeting link | Option to generate a virtual meeting link so that remote employees can join the reservation. **Note:** \(Only applicable for Microsoft Teams\) As of the May Store 2023 release, when adding a meeting link, the application will retrieve the meeting details while synchronizing the event with a calendar provider. |
| This reservation is for | If you're requesting a reservation on behalf of someone else, select the name of that person. Leave this field empty if you're requesting a reservation for yourself. |
| Number of attendees | Number of people expected to attend the meeting. |
| Add notes | Option to add the meeting note to a reservation using the rich text editor. The notes can be shared with the meeting invitees. Users can also copy and paste text to the editor. The message can contain a maximum of 65,000 characters.Note is saved on the reservation record. Employees can update the note when required. The invitees receive a notification when note is added or updated. The reservation summary page shows the summary of the meeting note. This option is available only if you have selected the **Allow reservation message** option on the Reservation widget configuration. For more information, see [Configure a reservable module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-reservation-management/config-reservable-module.md). |
| **Add invitees to this reservation** section | **Note:** This section appears only if your administrator has enabled the configuration to invite attendees to this workplace location. This option will not appear if the **Number of attendees** option is displayed for the workplace location. |
| Invite coworkers | Employees whom you want to invite to the reservation. |
| Invite external visitor | Option to invite external visitor.**Note:** This option appears only if you have the Workplace Visitor Management application installed. The visitor details are automatically logged in the Workplace Visitor Management application for the reception staff to perform visitor-related tasks. - If you've already registered the visitor, do the following: 1. Select **Previous visitor**. 2. In the **Select a prior visitor** field, select the visitor. You can also preview the visitor details and modify any details if required. The details are updated automatically in all the visitor-related records and registration records. - If you're registering the visitor for the first time, do the following: 1. Select **Add new visitor**. 2. Select the **Visitor type**. 3. If the guest is a special guest, enable **VIP**. 4. Enter the **First name** of the visitor. 5. Enter the **Last name** of the visitor. 6. Specify the **Email Address** of the visitor to send registration details and communications. 7. Enter the **Phone number** of the visitor. 8. Enter the **Organization** details of the visitor. 9. Enter the **Title** of the visitor. 10. In the Private notes section, specify any private information. 11. In the **Visitor preferences** and **Notification preferences** fields, select the visitor's preferences. 12. Add the visitor by clicking **Save and add**. |
| Add extra services | Click the **Add extra services**drop-down list to select a service that you want to add to your current reservation.**Note:** The **Add extra services** option is not available for recurring reservation. When the employees select multi-building locations, new services are shown for the selected spaces so that they can add the services. For example: In case if you have selected space arrangements as an extra service, then select the following items: - On the **Add Space Arrangement** dialog box, select a service from the drop-down list. For example, select **Chair layout**. - Select the Chair layout options: - Classroom style - Banquet rounds - Theater style - Select the Number of seats. - Add additional comments for the service item. - Click **Add**. - A new case is created when a reservation or services are updated. A reference is added to the old and new service. - Application tries to retain the services. In case while updating a reservation, the space or location is not changed, then the services are visible and employees can update the reservation after changing the date and time. - In case, if space or location is changed while updating a reservation, then the application tries to propose the available services and applicable for a new location. Employees must select the suggested services and add it to their reservation while updating it. - In case if you are adding a space while updating a reservation, then you must add the services manually. **Note:** In case, if you add a service item, a new case is created. If you update the reservation date, time, or location and update services by retaining or discarding them, then a reference is added to the new service \(replacement case for\) on the new case record and also a reference is added to the old service. A summary is added to the new case for items that are added, updated, or removed. For more information, see [View and track workplace cases](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-case-management/view-workplace-cases.md). |
| Edit <services name> | Click **Edit** to update the services.- The Update <services name> dialog box is shown. - Click **Update** to update the services. |
| Remove <services name> | Click **Remove** to remove the services from a reservation. A confirmation message is shown to confirm whether you want to remove the services from a reservation. |