---
title: Check in using an invite
description: Check in as a visitor by using an invite from an employee. If visitors have an existing invite, they can check in to the kiosk using their passcode, email, phone number, or name.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-services-kiosk/visitor-check-in.html
release: australia
product: Workplace Services Kiosk
classification: workplace-services-kiosk
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Workplace Services Kiosk, Workplace Service Delivery, Employee Service Management]
---

# Check in using an invite

Check in as a visitor by using an invite from an employee. If visitors have an existing invite, they can check in to the kiosk using their passcode, email, phone number, or name.

## Before you begin

**Note:** Visitor authentication options can be configured in Workplace Visitor Management. Navigate to Administration from the context menu, and select **Page Configurations** to configure visitor authentication options.

Role required: sn\_wsd\_kiosk.viewer

## Procedure

1.  On the kiosk device, select **Check-in**.

2.  Select any of the following check-in options.

    The invitation pass code is the default check-in option.

    **Note:** If the QR code is the default check-in option, the camera is enabled on the check-in page to scan the QR code.

    -   Check-in with Qr-code
    -   Check-in with invitation passcode
    -   Check-in with email address
    -   Check-in with phone number
    -   Check-in with your name
3.  Enter the information based on the check-in option, then select **Continue**.

    **Note:** If the provided information is incorrect or not linked to an invite, the kiosk device displays an error page. If the admin has enabled self-registration, you can register your visit by selecting **Register visit**. For more information, see [Self-register as a visitor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/visitor-self-register.md).

4.  Verify the details of your visit, then select **Continue**.

5.  Take a picture for the check-in process.

    1.  On the Let's take a picture page, select **Continue**.

    2.  Select the camera icon to start the timer for a picture.

        You can use the time to adjust your position.

    3.  Select **Continue** to use the picture for your visit.

        You can also retake your picture by selecting **Retake**.

6.  Read the visitor policies, then select **Acknowledge**.

    Based on the configuration set by the admin, you might have to add a signature to acknowledge the policies.

    **Note:** If you have already signed and agreed to the policies before your visit, the policies might still be displayed based on the configuration set by the admin.

7.  View the next steps, then select **Done**.


**Parent Topic:**[Using Workplace Services Kiosk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-services-kiosk/use-workplace-services-kiosk.md)