--- title: KPI Configuration form description: The KPI Configuration form helps you create a key performance indicator for the Space Planning module in Workplace Central. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-space-management/kpi-configuration-form.html release: australia product: Workplace Space Management classification: workplace-space-management topic_type: reference last_updated: "2026-05-18" reading_time_minutes: 2 breadcrumb: [Reference, Workplace Space Management, Workplace Service Delivery, Employee Service Management] --- # KPI Configuration form The KPI Configuration form helps you create a key performance indicator for the Space Planning module in Workplace Central.
| Field | Description |
|---|---|
| Name | Name of the KPI Configuration. |
| Label | Display label that appears in the Space Planning workspace. |
| Application | Application scope in which the KPI Configuration record is created. The field is automatically filled based on the current application scope and can't be edited. |
| Active | Option to activate the record. When this field is selected, the KPI is calculated and displayed in the Space Planning workspace. |
| Order | Order of the KPI in the side panel. In the details panel, lower order values appear before the higher order values. |
| Description | Description that appears on a tooltip in the Space Planning workspace. |
| Type | The operation that is applied to the selected field. The operation is applied across all applicable spaces on the Space Planning workspace.Select one of the following values: - **SUM**: Calculates the sum of the values of the selected field. - **AVG**: Calculates the average of the values of the selected field. - **COUNT**: Counts the number of values of the selected field. - **COUNT DISTINCT**: Counts the number of unique values of the selected field. For example, SUM of Capacity displays the total capacity of the applicable spaces. **Note:** For KPIs that require multiple operations, you can set the type to **None** and create a script include to calculate the value. To create a script include, you can create an implementation by using the `sn_wsd_spcmgmt.KPICustomConfig` extension point. For reference, you can view the Script Includes like `KPI_profiles_assigned` or `KPI_assignment_ratio`, which are included with Workplace Space Management. For more information about extension points, see [Using extension points to extend application functionality](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/api-reference/web-services/extension-points.md). |
| Computation field | Field on the Space \[sn\_wsd\_core\_space\] table on which the selected operation is performed. This field is displayed only after you select a value in the **Type** field.For example, SUM of Capacity displays the total capacity of the applicable spaces. |