---
title: Managing visitor registrations
description: As an admin and as a reception staff, you can track visitor registrations and update their status while the visitors are on the premises.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-visitor-management/manage-visitor-registrations.html
release: australia
product: Workplace Visitor Management
classification: workplace-visitor-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Workplace Visitor Management, Workplace Service Delivery, Employee Service Management]
---

# Managing visitor registrations

As an admin and as a reception staff, you can track visitor registrations and update their status while the visitors are on the premises.

As an admin and as a reception staff, you can perform the following actions on visitor registrations:

-   Register visitors using the application as well as the service portal.
-   View all the visitor registrations.
-   View any visitor registrations for the current day or which were created by you.
-   Create visitor-related services for your employees as a self-service.
-   Monitor visitor registrations using the Visitor Reception Dashboard.
-   Create visitor policies and assign it to workplace locations.

As an admin, you can also view visit logs containing details about the state changes for the visitor registrations.

-   **[Use the receptionist portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/use-receptionist-portal.md)**  
Use the receptionist portal to manage visitor activity in your workplace.
-   **[Update a visitor registration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/update-visitor-registration.md)**  
Track visitor registrations and update the status of a visitor while the visitor is on the premises.
-   **[View visitor registrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/view-visitor-registrations.md)**  
View visitor registrations submitted through the service portal. You can view all visitor registrations, the ones for the current day, and the ones that were made by you.
-   **[View visitor policy confirmations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/view-policy-confirmations.md)**  
View policy confirmations that were submitted by the visitors.
-   **[Visitor registration states](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/visitor-registration-states.md)**  
The visitor logs display the current state of visitor registrations. These states can be changed to other states.
-   **[Anonymize a visitor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/anonymize-visitor.md)**  
As an admin, you can anonymize a visitor to delete the visitor record and all the details of the visitor. Any future registrations of the visitor are canceled.
-   **[Apply visitor management archive policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/apply-visitor-management-archival-rule.md)**  
Apply the archival policy for Workplace Visitor Management. The archival policy will archive old visitor records and visitor registration records that are more than one year old.

**Parent Topic:**[Workplace Visitor Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/workplace-visitor-mgmt-feat.md)