---
title: Update a visitor registration
description: Track visitor registrations and update the status of a visitor while the visitor is on the premises.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-visitor-management/update-visitor-registration.html
release: australia
product: Workplace Visitor Management
classification: workplace-visitor-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Manage, Workplace Visitor Management, Workplace Service Delivery, Employee Service Management]
---

# Update a visitor registration

Track visitor registrations and update the status of a visitor while the visitor is on the premises.

## Before you begin

Role required: sn\_wsd\_visitor.admin or sn\_wsd\_visitor.staff

## Procedure

1.  Navigate to **All** > **Workplace Visitor Management** > **Visitor Overview** > **All visitor registrations**.

2.  Select any of the following options to update the visitor registration.

    -   **All Visitor Registrations**
    -   **My Visitor Registrations**
    -   **Today's Registrations**
3.  Select the visitor registration which you want to update.

4.  Select multiple registrations if you want to update them with the same status.

5.  Based on the state change that you want to make, select any of the following options.

    |Option|Description|
    |------|-----------|
    |**Check in**|Check in the visitor when they enter the premises.|
    |**Take a picture**|Take a picture of the visitor and store it in the visitor details tab of the record.|
    |**Print badges**|Print a badge for the visitor. A preview of the badge is displayed before you print.|
    |**Break check out**|Check out the visitor when the visitor leaves the premises for a break.|
    |**Break check in**|Check in the visitor when the visitor is back to the premises after a break.|
    |**Check out**|Check out the visitor when the visitor leaves the premises and ends the visit.|
    |**Didn't show up**|The visitor did not show up.|
    |**Cancel**|Cancel the visitor registration.|

    For more information about different states and about allowed state changes on a visitor registration, see [Visitor registration states](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/visitor-registration-states.md).


## Result

The status of the visitor registration is updated.

**Parent Topic:**[Managing visitor registrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/manage-visitor-registrations.md)

**Related topics**  


[Use the receptionist portal]()

[View visitor registrations]()

[View visitor policy confirmations]()

[Visitor registration states]()

[Anonymize a visitor]()

[Apply visitor management archive policy]()