--- title: Use the host portal description: Use the host portal to create, view, and manage visits; add visitors and optional co-hosts. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/workplace-visitor-management/use-host-portal.html release: australia product: Workplace Visitor Management classification: workplace-visitor-management topic_type: task last_updated: "2026-03-10" reading_time_minutes: 2 breadcrumb: [Registering a visitor, Workplace Visitor Management, Workplace Service Delivery, Employee Service Management] --- # Use the host portal Use the host portal to create, view, and manage visits; add visitors and optional co-hosts. ## Before you begin Role required: sn\_wsd\_core.workplace\_user ## Procedure 1. Navigate to **All** > **Self-service** > **Employee Center**. 2. On the Employee Center portal, select **Help Center** > **Workplace Services**. 3. From the Workplace Services, select **Open my visit list**. The host portal page opens with a list of upcoming visits. 4. Perform any of the following actions based on your preference.

Action	Steps
Manage visits	Select any of the following options:- Upcoming: Displays upcoming visits in a chronological order starting from the current day. - Past: Displays past visits in a reverse chronological order starting from the current day. - Drafts: Displays visits that are saved for later. You can edit and submit draft visits. You can select a visit to view its details. You can also edit or cancel a visit based on your preference.
Manage visitors	After selecting a visit, you can view, edit, or remove visitors.- You can view the status of the pre-check tasks for every visitor. Selecting the pending tasks displays the tasks that the visitor hasn't completed. - You can remove the visitor by selecting Delete visitor in the Actions column. - On the visit details page, you can edit a visitor's details or remove the visitor.
Create a visit	1. Select Create new visit. 2. On the New visit form, fill in the fields. For a description of the field values, see [New visit form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/new-visit-form.md). Note: The fields are based on the initial requirements configured by the admin. 3. Select Create Visit. 4. Add internal or external visitors. For more information about adding visitors, see [Adding visitors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/adding-visitors.md). 5. Select Confirm.
Edit a visit	1. Select an upcoming or draft visit. 2. On the visit details panel, select Edit visit. For recurring visits, you can edit a single occurrence or all occurrences. 3. On the Edit visit form, fill in the fields. The fields are the same as creating a visit. For a description of the field values, see [New visit form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/new-visit-form.md). 4. Select Save changes. 5. Add, edit, or remove visitors. For more information about adding visitors, see [Adding visitors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/adding-visitors.md). 6. Select Confirm.

**Parent Topic:**[Registering a visitor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/registerring-a-visitor.md) **Related topics** [Adding visitors]() [Make a visitor registration]() [Review visitor policies]()

Action	Steps
Manage visits	Select any of the following options:- Upcoming: Displays upcoming visits in a chronological order starting from the current day. - Past: Displays past visits in a reverse chronological order starting from the current day. - Drafts: Displays visits that are saved for later. You can edit and submit draft visits. You can select a visit to view its details. You can also edit or cancel a visit based on your preference.
Manage visitors	After selecting a visit, you can view, edit, or remove visitors.- You can view the status of the pre-check tasks for every visitor. Selecting the pending tasks displays the tasks that the visitor hasn't completed. - You can remove the visitor by selecting Delete visitor in the Actions column. - On the visit details page, you can edit a visitor's details or remove the visitor.
Create a visit	1. Select Create new visit. 2. On the New visit form, fill in the fields. For a description of the field values, see [New visit form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/new-visit-form.md). Note: The fields are based on the initial requirements configured by the admin. 3. Select Create Visit. 4. Add internal or external visitors. For more information about adding visitors, see [Adding visitors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/adding-visitors.md). 5. Select Confirm.
Edit a visit	1. Select an upcoming or draft visit. 2. On the visit details panel, select Edit visit. For recurring visits, you can edit a single occurrence or all occurrences. 3. On the Edit visit form, fill in the fields. The fields are the same as creating a visit. For a description of the field values, see [New visit form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/new-visit-form.md). 4. Select Save changes. 5. Add, edit, or remove visitors. For more information about adding visitors, see [Adding visitors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/workplace-visitor-management/adding-visitors.md). 6. Select Confirm.