---
title: Claims for reporting
description: Claims for reporting are narrative statements or data points that organizations want to document and track for potential future use in disclosures.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/claims-for-reporting.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Operational Sustainability Management \(formerly Environmental, Social, and Governance\)]
---

# Claims for reporting

Claims for reporting are narrative statements or data points that organizations want to document and track for potential future use in disclosures.

## Using claims

Claims for reporting allows organizations to create, manage, and track narrative statements \(claims\) used in Operational Sustainability Management reporting and disclosures. A claim could be any assertion a company makes about its achievements, commitments, events, or activities. For example, a statement like “25 employees from ACME Inc. attended the UN conference on sustainability in New York on January 21, 2026” would constitute a claim. These claims can be used across multiple reports and help provide credibility and specificity to disclosures by clearly detailing actions or accomplishments. It serves as a centralized repository for narratives that can be reused in annual reports or sustainability disclosures.

## Benefits of claims for reporting

Claims for reporting in Operational Sustainability Management offers numerous benefits, enabling structured and efficient way to manage the factual narratives for disclosures.

-   Streamline reporting through reusable claims, reducing redundancy and increasing efficiency.
-   Improve accuracy and consistency by centrally tracking and approving claims for uniform use across disclosures.
-   Enhance discoverability by allowing users to search and leverage existing claims.
-   Enhances organizational reputation and trust by supporting better, more consistent disclosures that reflect various projects and initiatives.
-   Helps large organizations manage narratives across global teams, reducing silos and ensuring awareness of all relevant initiatives.
-   Provides flexibility to create both qualitative and quantitative claims, not limited by reporting cadence, and supports review and approval workflows.
-   Allows tracking of which claims are used in which disclosures and supports associating related claims for comprehensive reporting

-   **[Create or edit a claim](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/create-or-edit-a-claim.md)**  
Create or edit a claim that accurately documents a specific achievement, commitment, event, or activity performed by your organization, suitable for use in future disclosures or reports.

**Parent Topic:**[Using Operational Sustainability Management \(formerly Environmental, Social, and Governance\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/using-esg.md)