--- title: Capacity and Reservations Management components description: Several types of components are installed with the Advanced Capacity and Reservations Management feature, including tables, and script includes. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/advanced-capacity-components.html release: australia topic_type: reference last_updated: "2026-05-25" reading_time_minutes: 2 breadcrumb: [Capacity and Reservations components, Components installed with additional plugins, Reference, Field Service Management] --- # Capacity and Reservations Management components Several types of components are installed with the Advanced Capacity and Reservations Management feature, including tables, and script includes. ## Tables Advanced Capacity and Reservations Management adds table listed below.
Table Description
Territory Resource Demand Channel\[wm\_terr\_res\_demand\_channel\] Stores resource and demand channel association details including recurrence and time period for a technician for the specified territory. This information is used while either manually or automatically assigning a task to a technician.
## Roles The Advanced Capacity and Reservations Management adds the role listed in the following table. To find them, navigate to **All** > **Roles**. |Roles|Description| |-----|-----------| |fsm\_adv\_cap\_mgmt.wm\_capacity\_planner|Provides read, write, and create access to capacity-related tables, along with access to the Capacity Console.| ## Script includes The Advanced Capacity and Reservations Management adds the script includes listed in the following table. To find them, navigate to **All** > **Script Includes** |Name|Description| |----|-----------| |CapacityConsoleConstants|Aggregate all constants in one place for the Capacity Console. Customers can override constants from `CapacityConsoleConstantsSNC`.| |CapacityConsoleConstantsSNC|Aggregate all constants in one place for the Capacity Console.| |CapacityConsoleData|Contains all the business logic for the Capacity Console. Customers can override this logic using `CapacityConsoleDataSNC`.| |CapacityConsoleDataSNC|Contains all the business logic for the Capacity Console.| |CapacityConsoleUtil|Contains all utility functions for the Capacity Console.| |CapacityConsoleUtilSNC|Contains all utility functions for the Capacity Console.| |FSMCapacityAdvancedFilterDefinition|Custom implementation of all advanced filters used in the Capacity Console.| ## Configuration The Advanced Capacity and Reservations Management adds the configuration listed in the following table. To find it, navigate to **All** > **Field Service** > **Administration** > **Configuration** |Configuration|Description| |-------------|-----------| |Enable/disable association of territory resources with demand channel|Allows you associate technicians with demand channels for appropriate assignment of tasks. This configuration is applicable only when Territory model and Workforce Optimization is enabled.| ## Scheduled job The Advanced Capacity and Reservations Management adds the scheduled job listed in the following table. To find it, navigate to **All** type `sysauto_script.list` and press Enter. |Scheduled job|Description| |-------------|-----------| |FSM Resource Demand Channel Migration - On Demand|Run this scheduled job optionally to associate technicians with demand channels.| **Parent Topic:**[Field Service Capacity and Reservations Management components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/capacity-management-components.md)