---
title: View details for recorded conference calls
description: View details for a recorded Zoom and Microsoft Teams meetings initiated from the Now Agent mobile application by accessing the associated conference record for work order task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-integrations/view-zoom-meeting-initiated-from-mobile.html
release: australia
product: Field Service Integrations
classification: field-service-integrations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Integration with Virtual Conferencing, Integrating Field Service Management with other applications, Configure, Field Service Management]
---

# View details for recorded conference calls

View details for a recorded Zoom and Microsoft Teams meetings initiated from the Now Agent mobile application by accessing the associated conference record for work order task.

## Before you begin

Role required: admin, wm\_dispatcher, wm\_manager, and wm\_agent

## About this task

You can access recorded Zoom and Microsoft Teams meetings details from conference record of a particular work order task.

## Procedure

1.  Navigate to **All** > **Field Service Management** > **Work Order** > **All Work Order Tasks**.

2.  Open a work order task from the list.

3.  Click the Conferences related list in the Work Order Task form.

4.  Review the details from the Conference list.

    -   To review the Zoom meeting details, open a Zoom recording.
    -   To review the Microsoft Teams meeting details, open a Microsoft Teams recording.

**Parent Topic:**[Integration with Virtual Conferencing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-integrations/virtual-conference-integration-fsm.md)