---
title: View Capacity Usages information
description: View Capacity Usages information to track the capacity used by groups and agents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/capacity-usage.html
release: australia
product: Field Service Manager Workforce
classification: field-service-manager-workforce
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Capacity, Managing workforce, Use, Field Service Management]
---

# View Capacity Usages information

View Capacity Usages information to track the capacity used by groups and agents.

## Before you begin

Role required: wm\_admin, wm\_manager, and wm\_internal\_contractor\_manager

## Procedure

1.  Navigate to **All** > **Field Service** > **Capacity Management** > **Capacity Usages**.

2.  The Capacity Usages page provides information about capacity usage.

<table id="table_gg3_5zr_f4b"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Capacity Assignment

</td><td>

The assignment table for which the usage is created.

</td></tr><tr><td>

Reservation rule

</td><td>

The reservation rules used when assigning the capacity.

</td></tr><tr><td>

Agent

</td><td>

The name of the agent. This field is applicable only if **Agent Schedule** is selected in the **Capacity By** field while defining the work load capacity for work order tasks.

</td></tr><tr><td>

Capacity used

</td><td>

Total amount of capacity used.

</td></tr><tr><td>

Start date

</td><td>

Date from which the capacity definition and reservations should be applied.

</td></tr><tr><td>

End date

</td><td>

Date until which the capacity definition and reservations should applied.

</td></tr></tbody>
</table>
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