--- title: View agent location and assign tasks to agents description: View the location of agents in your assignment group so you can assign agents to nearby tasks. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-manager-workforce/view-agent-location.html release: australia product: Field Service Manager Workforce classification: field-service-manager-workforce topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Using the map, Managing agents and tasks from Workforce, Managing workforce, Use, Field Service Management] --- # View agent location and assign tasks to agents View the location of agents in your assignment group so you can assign agents to nearby tasks. ## Before you begin Role required: wm\_manager ## Procedure 1. Navigate to **Workspaces** > **CSM/FSM Configurable Workspace** > **Workforce**. 2. Select **Map** from the View Controls list. 3. View details about tasks or agents by clicking the related icons. 4. To assign or reassign a work order task, open a task and add the agent you want to work on the task to the **Assigned to** field.