--- title: Assigning work order task with defined access hours description: Assign work order tasks either automatically within defined access hours through dynamic scheduling or manually outside those hours. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/assign-wot-access-hour.html release: australia product: Field Service Scheduling classification: field-service-scheduling topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Access hours, Assigning tasks using Dynamic Scheduling, Scheduling and dispatching, Use, Field Service Management] --- # Assigning work order task with defined access hours Assign work order tasks either automatically within defined access hours through dynamic scheduling or manually outside those hours. Dynamic scheduling uses the following filter criteria to schedule the tasks with defined access hours: - Matching agent availability - Estimated work duration - Window start and window end dates - Access hours