---
title: Create crews
description: As a dispatcher, you can create crews in Dispatcher Workspace to which you can assign work order tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/create-crews-dispatcher-wrkspc.html
release: australia
product: Field Service Scheduling
classification: field-service-scheduling
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Crew operations, Using Dispatcher Workspace, Assigning tasks from Dispatcher Workspace, Scheduling and dispatching, Use, Field Service Management]
---

# Create crews

As a dispatcher, you can create crews in Dispatcher Workspace to which you can assign work order tasks.

## Before you begin

Role required: wm\_dispatcher

## Procedure

1.  Navigate to **All** > **Field Service Management** > **Dispatching** > **Dispatcher Workspace**.

2.  Select the **List** icon \(\[Omitted image "list-icon-black.png"\] Alt text: List icon.\).

3.  In the Lists panel, navigate to **Dispatching** > **My Crews**

4.  Select **New**.

5.  |Field|Description|
|-----|-----------|
|Name|Name of the crew.|
|Description|Description of the crew.|
|Leader|Name of the crew leader.|
|Size|Total number of agents, including the leader, in the crew.|
|Effective start|Start date from when the crew and its associated members, such as leader and other crew members are active.|
|Effective end|End date until when the crew and its associated members, such as leader and other crew members are active.|
|Schedule|Working hours of the crew.|
|Location|Location of the crew.|
|Maximum Travel Radius|Radius in selected distance unit \(miles or kilometers\).|
|Distance Unit|Unit of distance covered in miles or kilometers.|
|Active|Option to indicate whether the crew is available for selection when assigning to a work order task.|

6.  Select **Save**.


## Result

The crew is created along with the related list records, such as Details, Groups, Skills, and Task Assignees.