--- title: Map applications to Intelligent Task Recommendation policies description: Map applications to task recommendation policies. Provide access to these policies within those applications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/field-service-scheduling/create-task-recommendation-applicability.html release: australia product: Field Service Scheduling classification: field-service-scheduling topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure Intelligent Task Recommendations, Setting up a Field Service scheduling method, Configure, Field Service Management] --- # Map applications to Intelligent Task Recommendation policies Map applications to task recommendation policies. Provide access to these policies within those applications. ## Before you begin Role required: admin, wm\_admin, sn\_task\_recommend.task\_rec\_admin ## About this task By default, Dispatcher Workspace and Mobile are mapped to a task recommendation policy. ## Procedure 1. Navigate to **Field Service** > **Task Recommendation Administration** > **Task Recommendation Applicabilities**. 2. Click **New**. 3. On the form, fill the fields. |Field|Description| |-----|-----------| |Display Name|Display name of the recommendation application.| |Name|Name of the recommendation application.| |Table|Task table that is selected for the recommendation policy.| |Application module|Module of the application. This field is automatically set to **Field Service Management**.| |Active|Option to indicate whether the application is available for consideration when recommending work order tasks.| |Default task recommendation policy|The default task recommendation policy for this application.| |Application|Application that contains this record.| 4. Click **Submit**. **Related topics** [Assign work order tasks to agents using Intelligent Task Recommendation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/field-service-scheduling/manage-work-order-tasks-dw.md) [Assign tasks to yourself based on Intelligent Task Recommendation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/recommend-task-fsm-mobile.md)