---
title: Customizing the contextual side panel in Dispatcher Workspace with UI Builder
description: Change or add fields and icons to the contextual side panel to update your Dispatcher Workspace display. Dispatchers can immediately see more relevant information so they can resolve tasks faster.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/side-panel-ui-builder.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Customize Dispatcher Workspace with UI Builder, Dispatcher Workspace, CSM/FSM Configurable Workspace, Configure, Field Service Management]
---

# Customizing the contextual side panel in Dispatcher Workspace with UI Builder

Change or add fields and icons to the contextual side panel to update your Dispatcher Workspace display. Dispatchers can immediately see more relevant information so they can resolve tasks faster.

In Dispatcher Workspace, the contextual side panel shows detailed information about the things you select on the map, schedule, or task panel. The contextual side panel is built with the tabs component. Tabs determine the order of information and the icons used on the contextual side panel.

In the following image you can see the Dispatcher Workspace contextual side panel in UI Builder built with customizable tabs.

\[Omitted image "dispatcher-workspace-uib.png"\] Alt text: Dispatcher workspace configurable components in UI Builder

For more information on using tabs in UI Builder, see [Tabs Usage](https://developer.servicenow.com/dev.do#!/reference/next-experience/vancouver/now-components/now-tabs/usage). For information on adding tabs, see [Add tabbed content to UI Builder pages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/application-development/tabs-components.md).