---
title: Use the Field Service Management dashboard
description: The Field Service Management overview module provides a dispatch map that displays tasks and links to the related task records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/t\_UseTheFieldServiceOverviewModule.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Monitoring operations, Analytics and reporting, Field Service Management]
---

# Use the Field Service Management dashboard

The Field Service Management overview module provides a dispatch map that displays tasks and links to the related task records.

## Before you begin

Role required: dispatcher

## Procedure

1.  Navigate to **All** > **Field Service** > **Overview**.

    The map view depends on whether or not the Field Service Management Geolocation Demo Data plugin \(com.snc.work\_management\_geolocation.demo\)is activated.

    The dispatch map view with geolocation enabled groups tasks and agents by proximity and displays related records in pop-up windows on the map.

    The dispatch map view without geolocation enabled shows individual tasks by state and displays related records in a separate window.

    You can click elements within the reports to obtain more information without leaving the overview page.


**Parent Topic:**[Monitoring operations in real time](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/monitoring-operations-in-real-time.md)