---
title: Complete a questionnaire for a work order or task
description: Complete a questionnaire for a work order or work order task. You can access and complete questionnaires from the Work Order or Work Order Task forms.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/complete-wo-or-task-questionnaire.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Execute work order tasks, Updating task status, Completing work orders on the web interface, Use, Field Service Management]
---

# Complete a questionnaire for a work order or task

Complete a questionnaire for a work order or work order task. You can access and complete questionnaires from the Work Order or Work Order Task forms.

## Before you begin

Role required: wm\_agent

## About this task

If one or more questionnaires are available for a work order or work order task, the **Questionnaires** button appears at the top of the form. Clicking this button displays the questionnaires.

Agents can also navigate to **Self-Service** > **My Assessments & Surveys** to see questionnaires for work orders and work order tasks.

**Note:** Users who can view a work order or task can also view associated questionnaires. Users who are assigned to a work order or task can complete associated questionnaires.

## Procedure

1.  Open a work order or work order task.

2.  Click **Questionnaires**.

    The Questionnaires page opens and displays the questionnaires associated with the task record. Each questionnaire is listed as an individual tile.

3.  On the questionnaire tile, click **Start**.

    The questionnaire opens in the window.

4.  Complete the questionnaire.

5.  If finished, click **Submit**.

    **Note:** If you need more time, you can click **Save** so that you can later return to the questionnaire.


## Result

The questionnaire is submitted. In case of smart assessment questionnaires, you can edit the responses in the questionnaire from the **Questionnaires Completed** screen.

## What to do next

Complete any remaining work and then close the task.

**Related topics**  


[Configuring survey-based work order questionnaires](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/work-order-questionnaire.md)