--- title: Analyze all work orders for a selected asset description: Scan an asset to view its work history and upcoming work orders. You can also create a work order for an asset. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/identify-defect-asset-mobile-app.html release: australia product: Work Order Management classification: work-order-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Inventory, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management] --- # Analyze all work orders for a selected asset Scan an asset to view its work history and upcoming work orders. You can also create a work order for an asset. ## Before you begin Role required: wm\_agent or wm\_dispatcher ## Procedure 1. Open the ServiceNow Agent application. 2. In the **My Work** tab, tap **Asset Lookup** at the top. 3. Tap the barcode icon and scan the asset. 4. Tap the asset record. 5. Do one of the following.
| To | Do this |
|---|---|
| **View all work orders related to this asset** | - Tap **Related List**. - You can perform the following actions: - To view all completed work orders, click **Completed Work Orders**. - To view all upcoming work orders, click **Upcoming Work Orders**. |
| **Create a work order for this asset** | Do the following: 1. Tap the more actions \(\[Omitted image "OverflowIcon.png"\] Alt text: More actions icon\) icon and select **Create Work Order**. 2. Tap **Short description**. 3. Enter a short description for the work order and click **Done**. 4. Click **Submit**. The work order gets qualified automatically if it requires qualification; if not, the work order state changes to **Ready to dispatch**. For more information, see [Qualify a work order](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/work-order-management/c_QualifyWorkOrders.md). |