---
title: Optimize a task route
description: Get optimal routes to your task locations and use the task map to navigate to the location. You can view the location of tasks assigned to you for the current week and use the app to choose the optimal route to execute the tasks for the current day.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/optimize-task-route-mobile.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Prioritizing on ServiceNow Agent, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---

# Optimize a task route

Get optimal routes to your task locations and use the task map to navigate to the location. You can view the location of tasks assigned to you for the current week and use the app to choose the optimal route to execute the tasks for the current day.

## Before you begin

The work order task displays the following information:

-   The work order task number.
-   The work order task state.
-   The short description of the work order.
-   The start date and time that the work order task needs to be executed.

Role required: wm\_agent or wm\_dispatcher

## Procedure

1.  Open the ServiceNow Agent application.

2.  Tap **My Work**.

3.  Open the **My Task Map** applet.

    The work order task records display at the bottom of the map in the order they need to be executed.

4.  Swipe a task record to the left or right to view each task for the current week and its location on the map.

5.  Perform any of the following actions.

    |To|Do this|
    |---|-------|
    |**Optimize the route for executing more than one task in a day**|Tap the More actions \(\[Omitted image "OverflowIcon.png"\] Alt text: More actionsicon\) icon and select **Optimize Today's Route**.|
    |**Navigate to a task location**|Tap the directions icon and select the desired application to get directions to the task location.|
    |**View task details**|Select the task.|
    |**Toggle between map and list view**|Use the **Map** or **List** icons to toggle between map and list view.|