---
title: Reassign a work order task to an agent on a mobile device
description: As a manager, you can reassign a work order task to an agent through the Field Service Contractor for mobile application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/reassign-work-order-task.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Field Service Contractor for mobile, ServiceNow Agent mobile app, Completing work on mobile, Use, Field Service Management]
---

# Reassign a work order task to an agent on a mobile device

As a manager, you can reassign a work order task to an agent through the Field Service Contractor for mobile application.

## Before you begin

Role required: wm\_ext\_manager

## Procedure

1.  Access your instance using the ServiceNow Agent mobile application.

2.  On the **My work** navigation tab, open a work order task in one of the following ways:

    -   Tap the **Open task** screen
    -   Tap the **My group tasks** screen.
    -   Tap the **Today's tasks** screen.
3.  Review the work order task.

4.  On the work order task, tap the more actions \(\[Omitted image "OverflowIcon.png"\] Alt text: More actions icon\) icon.

5.  Tap the **Reassign task** function.

6.  Tap **Assigned to**.

7.  Select an agent from the **Assigned to** list.

8.  Tap **Submit**.

    **Note:** If the contractor agent is unavailable, the following message appears: `The agent is unavailable during scheduled time. Please select another agent or reschedule the time.`


## Result

The work order task is reassigned to a contractor agent.