---
title: Log in to the Field Service Contractor Portal for the first time
description: Select the link in the email that you’re sent after you’re onboarded to change your password so you can log in for the first time.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/reset-password-first-login.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Contractor Portal, Completing work orders on the web interface, Use, Field Service Management]
---

# Log in to the Field Service Contractor Portal for the first time

Select the link in the email that you’re sent after you’re onboarded to change your password so you can log in for the first time.

## Before you begin

Role required: none

## Procedure

1.  Navigate to your email inbox.

2.  In the onboarding email message, select the **Reset a password** related link.

    The **Password Reset** dialog box displays.

3.  Enter your new password in the **New Password** field.

4.  Re-enter your new password in the **Retype Password** field.

5.  Select **Reset Password**.

    The **Field Service Contractor Portal** login page displays.

6.  Enter your user ID in the **User name** field.

7.  Enter your new password in the **Password** field.

8.  Select **Login**.