---
title: View attached knowledge articles
description: View relevant knowledge articles for reference that are attached to the work order tasks in the Field Service Contractor Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/view-attached-knowledge-articles.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Work order tasks \(WOTs\), Contractor Portal, Completing work orders on the web interface, Use, Field Service Management]
---

# View attached knowledge articles

View relevant knowledge articles for reference that are attached to the work order tasks in the Field Service Contractor Portal.

## Before you begin

Role required: wm\_ext\_agent and wm\_ext\_manager

## About this task

The knowledge article view page in the Field Service Contractor Portal provides several details about a displayed article, such as article number, short description, article content, authored by, number of views, and so on.

## Procedure

1.  Navigate to **All** > **Field Service Contractor Portal** > **Homepage**.

2.  Click **My Lists** > **My Tasks** > **All Tasks**.

3.  Open a work order task from the list.

4.  Click the Attached Articles related list in the **Work Order Task** form.

5.  From the **Knowledge** list, open a link to the knowledge article that you want to view.

    You can provide feedback on a knowledge article by rating the article, marking the article as helpful or not helpful, provide start rating, and posting comments for the article.


## Result

The selected version of the article opens in a Knowledge Details page displayed in another tab within the Field Service Contractor Portal. The tab name includes the knowledge article number and its version number.