---
title: View the tasks assigned to an agent
description: View an agent's assigned tasks and monitor their workload throughout the day.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/work-order-management/view-tasks-for-agent.html
release: australia
product: Work Order Management
classification: work-order-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Field Service Manager Mobile, Completing work on mobile, Use, Field Service Management]
---

# View the tasks assigned to an agent

View an agent's assigned tasks and monitor their workload throughout the day.

## Before you begin

Role required: wm\_manager, sn\_fsm\_tp.fsm\_territory\_resource\_manager

## Procedure

1.  Open Field Service Manager Mobile and tap **Teams**.

2.  Tap the assignment group or territory that the Field Service agent you want to manage is part of.

3.  Tap the clipboard icon \[Omitted image "manager-clipboard.png"\] Alt text: clipboard next to the agent whose assigned tasks you want to see.

4.  Choose from the following.

    |Selection|Action|
    |---------|------|
    |**Tap the work order task**|To open the work order task details.|
    |**Tap the location icon \(\[Omitted image "task-location.png"\] Alt text: task location\) next to a task**|To see where the task is located on the map.|
    |**Tap the map icon \(\[Omitted image "map-location.png"\] Alt text: map location\)**|To see all tasks locations on the map.|