---
title: Add skills to a crew
description: Add skills to a crew so you know what crews are right for work order tasks that require unique skills.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/workforce-optimization-for-field-service/add-skill-to-crew.html
release: australia
product: Workforce Optimization for Field Service
classification: workforce-optimization-for-field-service
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Crew Operations, Set up workforce, Configure, Field Service Management]
---

# Add skills to a crew

Add skills to a crew so you know what crews are right for work order tasks that require unique skills.

## Before you begin

Role required: wm\_crew\_moderator

## Procedure

1.  Navigate to **All** > **Field Service** > **Manager** > **My Crews**.

2.  Open a crew from the list to which you want to add skills.

3.  In the Skills related list, select **Add**.

4.  Select the Lock \[Omitted image "square-lock.png"\] Alt text: lock icon.

5.  In select target record, search for the skill you want to add to the crew.

    **Note:** You can add more than one skill per line, but if you do you can't add a skill level for skills that are on the same line.


6.  Select a skill level.

7.  In Quantity, select the number of agents in the crew that have that skill.

    **Note:** The size of the crew must be greater or equal to the quantity of skills assigned to the crew. You can’t have more skills assigned to a crew than there are agents in the crew.

8.  Select **Submit**.