---
title: Onboard a contractor company
description: Onboard a contractor company to outsource field service tasks. The contractor company then sends its employees to the customer location to perform required tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/field-service-management/workforce-optimization-for-field-service/onboard-contractor-company.html
release: australia
product: Workforce Optimization for Field Service
classification: workforce-optimization-for-field-service
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Contractor Management, Contractor capabilities, Set up workforce, Configure, Field Service Management]
---

# Onboard a contractor company

Onboard a contractor company to outsource field service tasks. The contractor company then sends its employees to the customer location to perform required tasks.

## Before you begin

Role required: wm\_admin and wm\_contractor\_manager\_int

## About this task

You can also do the initial configuration of onboarding a contractor company through the **Field Service** > **Administration** > **Contractor Management** guided setup. For more information about using the guided setup interface, see [Using guided setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/guided-setup.md).

## Procedure

1.  Navigate to **Outsourced Field Service** > **Outsourced Service Providers**.

2.  Click **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the contractor company.|
    |Manager|Internal manager of the company selected from a drop-down list.|
    |Phone|Company phone number.|
    |Fax phone|Fax number of the company.|
    |Website|Web address of the company.|
    |Street|Mailing street address of the company.|
    |City|City in which the company is located.|
    |State / Province|State or province in which the company is located.|
    |Zip / Postal code|ZIP or postal code for the company.|
    |Country|Name of the country in which the external contractor company is located.|
    |Service Provider Type|Field Service Provider.|
    |Notes|Any information about the company that would be helpful for others to know.|

4.  Click **Submit**.


## Result

The external contractor company is successfully onboarded.