--- title: Activate Mastercard Spoke description: Activate the Mastercard Spoke in Integration Hub from the ServiceNow Store, enabling organizations to manage the full card dispute life-cycle. You can then use the spoke to efficiently search transactions, create claims, and process chargebacks, pre-arbitration, and arbitration case filings. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/activate-mastercard-spoke.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure, Mastercard, Integrate, Financial Services Operations \(FSO\)] --- # Activate Mastercard Spoke Activate the Mastercard Spoke in Integration Hub from the ServiceNow Store, enabling organizations to manage the full card dispute life-cycle. You can then use the spoke to efficiently search transactions, create claims, and process chargebacks, pre-arbitration, and arbitration case filings. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **Process Automation** > **Flow Designer**. 2. To customize the connection configuration, access the connection settings in **Flow Designer** > **Connections** and select **Mastercard**. For more information on how to update the connection configuration, see .