--- title: Dispute Rules Content Pack for Nacha description: The ServiceNow Dispute Rules Content Pack for Nacha application provides your agents with a central reference for automated clearing house \(ACH\) return reason codes and the logic used to determine them, based on Nacha operating guidelines. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/dispute-management/dispute-rules-content-pack-for-nacha.html release: australia product: Dispute Management classification: dispute-management topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Dispute Management, Banking applications, Financial Services Operations \(FSO\)] --- # Dispute Rules Content Pack for Nacha The ServiceNow® Dispute Rules Content Pack for Nacha application provides your agents with a central reference for automated clearing house \(ACH\) return reason codes and the logic used to determine them, based on Nacha operating guidelines. ## Get started The Dispute Rules Content Pack for Nacha application can help you do the following tasks: - Access operating guidelines to check the eligibility of disputed ACH transactions. - Streamline decision making, ensure regulatory alignment, and reduce errors in dispute processing.