---
title: Integration use cases
description: There are numerous ways to integrate with FSO depending on your company's needs. This section describes some of the more common of these integration use cases. You can deploy each of these use cases on their own or you can combine them to meet your specific needs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/fso-int\_guide-int\_strategies.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Developer resources, Financial Services Operations \(FSO\)]
---

# Integration use cases

There are numerous ways to integrate with FSO depending on your company's needs. This section describes some of the more common of these integration use cases. You can deploy each of these use cases on their own or you can combine them to meet your specific needs.

**Note:** Every customer's environment is different. These use case scenarios only show generic implementations for the stated use cases. Your actual implementation may be quite different.

-   [Lookup remote information in the system of record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/fso-int_guide-agt_table_lookup.md)
-   [Agent submitting a case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/fso-int_guide-agt_submit_case.md)
-   [External systems submitting a case request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/fso-int_guide-sys_submit_case.md)
-   [Update remote information in the system of record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/fso-int_guide-agt_table_update.md)
-   [Setting up a remote table integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/setting-up-a-remote-table-integration.md)