---
title: Commercial Lines Claims
description: The Commercial Lines Claims application enables your organization to quickly set up the various stages of the claim process. This process, which starts from the first notice of loss to the claim closure, enables your processors, adjusters, and special investigation agents to manage commercial insurance claims.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/insurance-claims/commercial-lines-claims-landing-page.html
release: australia
product: Insurance Claims
classification: insurance-claims
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Exploring insurance claims applications, Insurance applications, Financial Services Operations \(FSO\)]
---

# Commercial Lines Claims

The Commercial Lines Claims application enables your organization to quickly set up the various stages of the claim process. This process, which starts from the first notice of loss to the claim closure, enables your processors, adjusters, and special investigation agents to manage commercial insurance claims.

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[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about how processors and adjusters use Commercial Lines Claims.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/insurance-claims/exploring-commercial-lines-claims.md)

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[Set up\[Omitted image "bus-sdlc.svg"\] Alt text:Set up Commercial Lines Claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/insurance-claims/configure-commercial-lines-claims.md)

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[Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components such as roles, tables, plugins, and store applications that are installed.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/insurance-claims/components_installed_with_commercial_lines_claims.md)

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[Analytics and Reporting \[Omitted image "bus-performance-forecasting-2.svg"\] Alt text: Monitor key statistics and track performance with a preconfigured dashboard.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/commercial-lines-claims.md)

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