---
title: Create a service definition category for Insurance claims
description: Create a service definition category in Insurance claims to properly classify and handle claims that are related to a particular benefit.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/insurance-claims/create-a-service-definition-category-for-insurance-claims.html
release: australia
product: Insurance Claims
classification: insurance-claims
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Creating a service definition for Insurance claims, Configure, Insurance claims, Exploring insurance claims applications, Insurance applications, Financial Services Operations \(FSO\)]
---

# Create a service definition category for Insurance claims

Create a service definition category in Insurance claims to properly classify and handle claims that are related to a particular benefit.

## Before you begin

Set the application scope in your instance to **Insurance claims**.

Role required: admin

## About this task

A service definition category is a logical grouping of service definitions. It can act as a filtering mechanism and reduce the number of available services.

## Procedure

1.  Navigate to **All** > **Insurance claims** > **Administration** > **Service definition categories**.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the service definition category.|
    |Description|Description of the service definition category.|
    |Order|Order in which the service definition category is displayed.|
    |Active|Whether the service definition category is active.|

4.  Select **Submit**.


**Parent Topic:**[Creating a service definition for Insurance claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/insurance-claims/create-service-definitions-for-insurance-claims.md)