--- title: Enable the claim workspace for Individual Life Claims description: Enable the claim workspace page on the claim case so that a claims manager or adjuster can view the page in Individual Life Claims. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/insurance-claims/enable-claim-workspace-for-individual-life-claims.html release: australia product: Insurance Claims classification: insurance-claims topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure, Individual Life Claims, Exploring insurance claims applications, Insurance applications, Financial Services Operations \(FSO\)] --- # Enable the claim workspace for Individual Life Claims Enable the claim workspace page on the claim case so that a claims manager or adjuster can view the page in Individual Life Claims. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **Now Experience Framework** > **UI Builder**. 2. In the **Search** field, search for **CSM/FSM Configurable Workspace**. 3. In CSM/CSM/FSM Configurable Workspace, enable the CSM default record page. For more information, see . 4. From the CSM default record page, set the page order. 5. Set the variant conditions and audience on the following record pages.
Claims page variant Navigation to page records
**Claim workspace page** 1. In the **Search** field, search for **CSM default record post-Details**. 2. In the Pages and variants table, navigate to the page collection: **Claim workspace** > **Indiv Life Claim Workspace** > **Settings**.
**Parent Topic:**[Setting up Individual Life Claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/insurance-claims/setting-up-individual-life-claims.md)