---
title: Personal Lines Claims
description: The Personal Lines Claims application enables your organization to quickly set up the various stages of the claim process, starting from first notice of loss to claim closure.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/insurance-claims/personal-lines-claims-landing-page.html
release: australia
product: Insurance Claims
classification: insurance-claims
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Exploring insurance claims applications, Insurance applications, Financial Services Operations \(FSO\)]
---

# Personal Lines Claims

The Personal Lines Claims application enables your organization to quickly set up the various stages of the claim process, starting from first notice of loss to claim closure.

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[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about how processors and adjusters use Personal Lines Claims.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/insurance-claims/exploring-personal-lines-claims.md)

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[Set up \[Omitted image "bus-sdlc.svg"\] Alt text: Set up Personal Lines Claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/insurance-claims/setting-up-personal-lines-claims.md)

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[Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components such as roles, tables, plugins, and store applications that are installed.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/insurance-claims/components-installed-personal-lines-claims.md)

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[Analytics and Reporting \[Omitted image "bus-performance-forecasting-2.svg"\] Alt text: Monitor key statistics and track performance with preconfigured dashboard.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/financial-services-operations/fso-content-pack.md)

</td></tr></tbody>
</table>