--- title: Setting up Personal Lines Claims description: Install and configure Personal Lines Claims so that your first-notice-of-loss \(FNOL\) representatives, processors, adjusters, and others can begin servicing your personal insurance claims. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/financial-services-operations/insurance-claims/setting-up-personal-lines-claims.html release: australia product: Insurance Claims classification: insurance-claims topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Personal Lines Claims, Exploring insurance claims applications, Insurance applications, Financial Services Operations \(FSO\)] --- # Setting up Personal Lines Claims Install and configure Personal Lines Claims so that your first-notice-of-loss \(FNOL\) representatives, processors, adjusters, and others can begin servicing your personal insurance claims.