--- title: Approve the operational vulnerability description: Approve the Operational vulnerability record after verifying its details such as the root cause analysis, treatment plan, timelines, and so on. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/approve-vul.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Managing Operational vulnerability, Manage, Operational Resilience, Governance, Risk, and Compliance] --- # Approve the operational vulnerability Approve the Operational vulnerability record after verifying its details such as the root cause analysis, treatment plan, timelines, and so on. ## Before you begin Role required: sn\_oper\_res.manager, sn\_oper\_res.admin, approver of the vulnerability ## Procedure 1. Navigate to **Workspaces** > **Operational Resilience Workspace** > **All Operational Vulnerabilities**. 2. Navigate to the operational vulnerability record from the list or select **Vulnerability approvals** in **My pending tasks**. 3. Select the record for which you have been assigned as the approver. 4. Review the details of the operational vulnerability record. 5. To approve the operational vulnerability record, select **Update state** UI action. The state of the operational vulnerability is updated from **Requested** to **Approved**. The state transition in the Approvers related list is shown in the example. \[Omitted image "update-vul-to-approved.png"\] Alt text: Update the state. The state of the operational vulnerability record is updated to **Approved**. The fields on the vulnerability record are now locked. Even though the Operational vulnerability record is in the **Approved** state, users can still perform an assessment or further investigation on the approved vulnerability by selecting one of the following states: - **Assessment** - **Treatment** 6. To close the vulnerability, select **Update state** UI action and select **Closed**. The vulnerability record is in the **Closed** state. The fields on the vulnerability record are locked. ## What to do next The Operational vulnerability analyst reviews the details and closes the Operational vulnerability record.