--- title: Manage milestones description: Milestones can be used to track the progress of an engagement. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/audit-management/Milestones.html release: australia product: Audit Management classification: audit-management topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Audit Management overview, Audit Management, Governance, Risk, and Compliance] --- # Manage milestones Milestones can be used to track the progress of an engagement. After you create milestones for an engagement, you can also add audit tasks to the milestone and track those tasks as milestones. You can assign the milestone to a user who is responsible for the milestone. When a person is assigned to a milestone, they receive a notification informing them of the assignment. The user who is assigned the milestone must have the sn\_audit.user role. When an engagement moves to the **Follow Up** state, if there are no open audit tasks, open milestones, and open observations, then the engagement moves to the **Closed** state. After you create a milestone from an engagement, you can manage your milestones by navigating to **Audit** > **Milestones** > **My Milestones**.