--- title: Create an engagement milestone description: Create milestones for an engagement to track the progress of an engagement. You can also add audit tasks to a milestone. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/audit-management/create-milestones.html release: australia product: Audit Management classification: audit-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Audit Milestone Management, Audit Management overview, Audit Management, Governance, Risk, and Compliance] --- # Create an engagement milestone Create milestones for an engagement to track the progress of an engagement. You can also add audit tasks to a milestone. ## Before you begin Activate the Advanced Audit plugin. Role required: sn\_audit.manager ## Procedure 1. Navigate to **All** > **Audit** > **Engagements**. 2. Open the engagement for which you want to create a milestone. 3. Click the Milestones related list. 4. Click **New**. 5. On the form, fill in the fields.
| Field | Description |
|---|---|
| Number | Unique number of the milestone. This number is automatically generated. |
| Type | Audit milestone type. The choices are:- Scoping - Planning - Fieldwork - Follow up - Reporting - Closure |
| Name | Name of the milestone. |
| Assignment group | Group responsible for the milestone. The group members must have the sn\_audit.user role. |
| Assigned to | Person responsible for working on the milestone. |
| State | State of the milestone. The default state is **Open**. |
| Percent complete | Percentage of milestone completion. When a value is entered in this field, the state changes to **Work in progress**. |
| Parent | Parent engagement of the milestone. |
| Key milestone | Option to mark the milestone as important. |
| Auto complete and close | Option to mark the milestone as close complete when all the associated audit tasks are completed and closed. If this option enabled, then the percent complete is automatically updated as per the number of tasks marked as closed complete. |
| Description | Brief description of the milestone. |
| Schedule | |
| Due date | Expected completion date of the milestone. |
| Completion date | Actual completion date of the milestone. |
| Closed date | Actual close date of the milestone. |
| Activity | |
| Worknotes | Worknotes for the milestone. |
| Additional comments \(Customer visible\) | Comments related to the milestone, if any. |