---
title: Configure due dates
description: Set up a pre-defined rule to automate due date calculations. Rules are designed to run and becomes effective when a new record is reported into the application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/auto-calculate-future-dates.html
release: australia
product: Compliance Case Management
classification: compliance-case-management
topic_type: task
last_updated: "2026-10-09"
reading_time_minutes: 1
breadcrumb: [Use, Compliance Case Management, Governance, Risk, and Compliance]
---

# Configure due dates

Set up a pre-defined rule to automate due date calculations. Rules are designed to run and becomes effective when a new record is reported into the application.

## Before you begin

Role required: admin

## About this task

Apply rule-based conditions on a combination of agency, regulation or jurisdiction to manage timelines for due date auto-calculation.

## Procedure

1.  Navigate to **All** > **Compliance Case Management** > **Due Date Configurations** > **New**.

2.  Enter a **Name** for the rule configuration.

3.  Select a **Regulatory agency** from the lookup list.

4.  Select a **Jurisdiction** from the lookup list.

5.  Select a **Regulation** from the lookup list.

    Selecting all of **Regulatory agency**, **Jurisdiction**, and **Regulation** is not mandatory. You can select any one of them.

6.  Define **Conditions**.

7.  Select **Applies to**.

    The Applies to field refers to a record type for which the agency profile is applicable for. Currently, only Compliance case is applicable in the current release.

8.  Set **Criteria** by selecting the required filter conditions and the logical operator.

9.  Select **Submit**.

    The pre-defined rule to automate due date calculations is saved. This pre-defined rule gets applied to all the compliance cases created from now on.


**Parent Topic:**[Using Compliance Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/use-compliance-case-management.md)