---
title: Cause and Consequence form
description: Use the Cause and Consequence form to define the cause and consequence that a case has on your organization in the GRC: Compliance Case Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/cause-consequence-form.html
release: australia
product: Compliance Case Management
classification: compliance-case-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Add cause and consequence, Use, Compliance Case Management, Governance, Risk, and Compliance]
---

# Cause and Consequence form

Use the Cause and Consequence form to define the cause and consequence that a case has on your organization in the GRC: Compliance Case Management application.

See the following table for a description of the field values.

<table id="table_g2y_bgb_pvb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Cause

</td><td>

Cause for the case or event.

</td></tr><tr><td>

Cause status

</td><td>

Status of the cause:-   **Suspected**: When the cause isn’t confirmed.
-   **Confirmed**: When the cause is confirmed.

</td></tr><tr><td>

Primary cause

</td><td>

Option to select the cause as the primary cause.

</td></tr><tr><td>

Cause description

</td><td>

Brief description of the cause.

</td></tr><tr><td class="sub-head" colspan="2">

Consequences and actions

</td></tr><tr><td>

Consequences

</td><td>

Consequences of the case or event. You can select multiple consequences for a reported case.

</td></tr><tr><td>

Actions taken

</td><td>

Any action or measures taken to address the case.

</td></tr><tr><td class="sub-head" colspan="2">

Summary

</td></tr><tr><td>

Observations

</td><td>

Record overall observations, if any.

</td></tr></tbody>
</table>**Parent Topic:**[Add a cause and consequence to a compliance case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/add-causes-consequences-to-compliance-case.md)