---
title: Create an assignment rule
description: Create an assignment rule and apply it to a compliance case type or request type by using the Compliance Case Management application. By using an assignment rule, you can determine the appropriate person or group to handle a compliance case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/create-assignment-rule.html
release: australia
product: Compliance Case Management
classification: compliance-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create a case type, Configure, Compliance Case Management, Governance, Risk, and Compliance]
---

# Create an assignment rule

Create an assignment rule and apply it to a compliance case type or request type by using the Compliance Case Management application. By using an assignment rule, you can determine the appropriate person or group to handle a compliance case.

## Before you begin

Role required: sn\_compliance\_case\_admin

## About this task

You can create an assignment rule to assign the case or request to a user or group by the pre-defined conditions.

## Procedure

1.  To define assignment rule for a case type, navigate to **All** > **Compliance Case Management** > **Case types**.

2.  To define assignment rule for a request type, navigate to **All** > **Compliance Case Management** > **Request types**.

3.  Open a case or request type from the list.

4.  On the case type or request type form, select **Assignment Rules**.

5.  Select **New**.

6.  On the form, fill in the fields.

    For a description of the field values on the Assignment Rule form, see [Assignment Rule form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/assignment-rule-form.md).

7.  Select **Submit**.


-   **[Assignment Rule form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/assignment-rule-form.md)**  
Use the Assignment Rule form to define the case assignment rules in the Compliance Case Management application.

**Parent Topic:**[Create a case type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/create-case-type.md)