---
title: Create a compliance state model
description: Create a state model to define the workflow states and transition conditions for compliance case types and request types.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/create-state-model.html
release: australia
product: Compliance Case Management
classification: compliance-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Compliance Case Management, Governance, Risk, and Compliance]
---

# Create a compliance state model

Create a state model to define the workflow states and transition conditions for compliance case types and request types.

## Before you begin

Role required: sn\_compliance\_case\_admin

## About this task

A state model is a list of states that describe the workflow of a record. With a state model, you can define the state transitions for a specific case or request type. The case type or request type follows the workflow states and transition conditions that are defined in the state model.

## Procedure

1.  Navigate to **All** > **Compliance Case Management** > **State Models**.

2.  Select **New**.

3.  On the form, fill in the fields.

    For a description of the field values on the GRC State Model form, see [GRC State Model form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/grc-state-model-form.md).

4.  Select **Submit**.


-   **[GRC State Model form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/grc-state-model-form.md)**  
Use the GRC State Model form to define the workflow states and transition conditions in the Compliance Case Management application.

**Parent Topic:**[Configuring Compliance Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/configure-compliance-case-management.md)