---
title: Roles installed with Compliance Case Management
description: The GRC: Compliance Case Management installs the essential role to perform respective day-to-day operational tasks towards managing compliance cases for the enterprise to perform their respective tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/compliance-case-management/roles-compliance-case-management.html
release: australia
product: Compliance Case Management
classification: compliance-case-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Compliance Case Management, Governance, Risk, and Compliance]
---

# Roles installed with Compliance Case Management

The GRC: Compliance Case Management installs the essential role to perform respective day-to-day operational tasks towards managing compliance cases for the enterprise to perform their respective tasks.

<table id="table_m2t_czq_mqb"><thead><tr><th>

Role title \[name\]

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

Compliance Case Business User

 \[sn\_comp\_case.compliance\_case\_business\_user\]

</td><td>

The compliance case business user can perform the following tasks:-   Create compliance cases and requests from the Employee Center
-   Work on the case tasks.

.

</td><td>

sn\_grc\_case\_mgmt.grc\_​case\_business\_user ​

</td></tr><tr><td>

Compliance Case Analyst

 \[sn\_comp\_case.compliance\_case\_analyst\]

</td><td>

Compliance case analyst work on the compliance cases assigned to them. They can review the key stakeholders, impacted areas, related areas, causes and consequences, regulations, and issues that are assigned to them.​

</td><td>

-   sn\_grc\_case\_mgmt.grc\_​case\_analyst
-   sn\_comp\_case.compliance​\_case\_business\_user

​

</td></tr><tr><td>

Compliance Case Manager

 \[sn\_comp\_case.compliance\_case\_manager\]

</td><td>

Compliance cases can be classified into groups, and for every group there can be a manager. The compliance case manager reviews and works on cases within their group and can assign or reassign cases to analysts in the same group. They can also review key stakeholders, impacted areas, related areas, causes and consequences, regulations, and issues assigned to a case analyst.​

</td><td>

-   sn\_comp\_case.compliance​\_case\_analyst
-   sn\_grc\_case\_mgmt.grc\_​case\_manager

​

</td></tr><tr><td>

Compliance Case Admin

 \[sn\_comp\_case.compliance\_case\_admin\]

</td><td>

Compliance case administrators can configure the Compliance Case Management application. They can perform the following tasks:-   Create a case type.
-   Create a state model and transitions.
-   Create an assessment template.
-   Delete cases.
-   Review the key stakeholders, impacted areas, related areas, causes and consequences, regulations, and issues that are assigned to the case analyst.

</td><td>

-   sn\_grc\_case\_mgmt.grc\_​case\_admin
-   sn\_comp\_case.compliance​\_case\_manager

 **Note:** If you use the Smart Assessment Engine for assessments of action tasks, then the following roles are granted to the Compliance case admin.

-   sn\_risk\_advanced.ara\_assessor
-   sn\_smart\_asmt.assessment\_admin
-   sn\_grc.business\_user

</td></tr><tr><td>

GRC Employee User

 \[sn\_grc\_emp\_user.grc\_employee\]

</td><td>

GRC employee users can ​create compliance cases and requests from the Employee Center.

</td><td>

NA

</td></tr></tbody>
</table>For more information, see [https://www.servicenow.com/products/employee-center.html](https://www.servicenow.com/products/employee-center.html).

**Parent Topic:**[Compliance Case Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/compliance-case-management/reference-data-compliance-case-management.md)