--- title: Configure recovery tiers for BIA description: Configure a recovery tier with a set of business applications that follow a similar range of recovery time objective \(RTO\) values. Use the Recovery Tiers module in the Business Continuity Management application navigator to configure a recovery tier. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/configure-recovery-tier-bia-uib-ws.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [General administration setup for BCM, Configure, Business Continuity Management, Governance, Risk, and Compliance] --- # Configure recovery tiers for BIA Configure a recovery tier with a set of business applications that follow a similar range of recovery time objective \(RTO\) values. Use the **Recovery Tiers** module in the Business Continuity Management application navigator to configure a recovery tier. ## Before you begin Role required: sn\_bcm.admin ## Procedure 1. Navigate to **Business Continuity** > **General Administration** > **Recovery Tiers**. 2. Select **New**. 3. On the form, fill in the fields. The recovery tier record is shown in the example. \[Omitted image "new-recovery-tier-rto.png"\] Alt text: Recovery tier and its recovery time objective. For more information on the fields in the form, see [Recovery Tier record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/recovery-tier-record-form.md). 4. Select **Submit**. - **[Recovery Tier record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/recovery-tier-record-form.md)** Use the Recovery Tier record form to configure a recovery tier with a set of business applications by using BCM UIB Workspace. **Parent Topic:**[General administration setup for BCM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/set-up-bcm-bcmadmin-tasks.md)