--- title: Create Business Process form description: Use the Create Business Process form in Operational Resilience Workspace to set up a business process and configure its related lists. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/create-new-business-process-form.html release: australia topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 3 breadcrumb: [Add a business process to Operational Resilience reporting, Gathering data aligned with the CSDM setup, Manage, Operational Resilience, Governance, Risk, and Compliance] --- # Create Business Process form Use the Create Business Process form in Operational Resilience Workspace to set up a business process and configure its related lists. ## Create Business Process form For a description of the field values, see the following table.
Field Description
Details tab
Name Name of the business process.
Parent Parent service that is associated with the business process.
Life Cycle Stage Life cycle stage of the business process, for example, Ideation.
Life Cycle Stage Status Status of the life cycle stage, for example, Evaluation.
Review frequency Review frequency for the business process. Available options are:- **Monthly** - **Quarterly** - **Semi Annual/Half Yearly** - **Annually**
Next review date Next review date for the business process. This field is auto-assigned by the system.
Description Description of the business process.
Related tab Description
General
Overview tab Displays the following red flags data:1. Total red flags 2. Red flags by type - Issues - Failed controls - Risks - Outages - Incidents - Change requests - Operational vulnerabilities - Vulnerabilities - Third party risk assessments 3. Assets impacted by red flags
Details tab Details of the selected business process record.
Services and dependencies
Child services Child services that are associated with the business process. The tab displays the following sample information about the child services: - Dependency - Pillar - Impacted objects - Red flags count
Business processes Processes that are associated with the business process. The tab displays the following sample information about the business processes: - Dependency - Pillar - Impacted objects - Red flags count
Dependencies Dependencies that are associated with the business process. The tab displays the following sample information about the dependencies: - Dependency - Pillar - Impacted objects - Red flags count
Ongoing events
Incidents Incidents that are associated with the business process. The tab displays the following sample information about the incidents: - Incident - Short description - Owner - Opened - Caller - Priority - State - Category - Assignment group - Assigned to - Updated - Updated by - Dependency - Pillar
Outages Outages that are associated with the business process. You can create an outage for the service. The tab displays the following sample information about the outages: - Number - Outage - Type - Begin - End - Dependency - Pillar
Red flags
Issues Issues that are associated with the business process. The tab displays the following sample information about the issues: - Issue - Priority - Status - Planned end date - Dependency - Pillar
High risks High risks that are associated with the business process. The tab displays the following sample information about the high risks: - Risk - Risk assessment - Risk statement - Risk response - Inherent rating - Computed inherent rating - Residual rating - Computed residual rating - Dependency - Pillar
Failed controls Failed controls that are associated with the business process. The tab displays the following sample information about the failed controls: - Control - Control objective - Status - Dependency - Pillar
Change requests Change requests that are associated with the business process. The tab displays the following sample information about the change requests: - Change request - Short description - Type - State - Planned start date - Planned end date - Assigned to - Dependency - Pillar
Tasks Tasks that are associated with the business process. The tab displays the following sample information about the tasks: - Task - Short description - State - Task type - Priority - Assigned to - Dependency - Pillar
Vulnerabilities Vulnerabilities associated with the business process. The tab displays the following sample information about the vulnerabilities: - Vulnerability - Dependency - Pillar
Operational vulnerabilities Operational vulnerabilities associated with the business process. The tab displays the following sample information about the operational vulnerabilities: - Number - Case - Related area - Related area table - Title - Related area type - Domain
Third party risk assessments Third party risk assessments associated with the business process. The tab displays the following sample information about the Third party risk assessments: - Third party risk assessment - Dependency - Pillar
Program activities
Business continuity plans List of the Business continuity plans that are associated with the business process. The tab displays the following sample information about the plans: - Plan - Plan asset - Activated plan - Event - Event asset - Dependency - Pillar - Status - RTO - RPO - BIA date - RTO gap
Importance and impact assessment Importance and impact assessment that is done for the business process. The tab displays the following sample information about the assessment: - Impact tolerance \(Duration\) - Impact tolerance assessment - Justification for overriding impact tolerance \(Duration\) - Justification for overriding impact tolerance \(Customer impact\) - Justification for overriding impact tolerance \(Financial impact\) - Justification for overriding impact tolerance \(Transaction Volume\) - Overridden importance - Impact tolerance \(Customer impact\) - Impact tolerance \(Financial impact\) - Impact tolerance \(Transaction Volume\) - Importance
Scenario analysis Scenario analysis that is associated with the business process. The tab displays the following sample information about the scenario analysis: - Breach status - Disruption duration - Impact tolerance - Deviation \(%\) - Importance - Scenario analysis - Service - Created by - Created - Domain